Terms & Conditions

Effective Date: July 31, 2026

These Terms & Conditions govern your use of the Genioyes website and the purchase of products through our online store. By accessing or using our website, you agree to comply with these terms.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Products

We specialize in supplying industrial automation products, including PLCs, HMIs, servo systems, drives, sensors, industrial networking products, and related automation equipment.

Product specifications, images, availability, and pricing may change without prior notice.

3. Orders

All orders are subject to acceptance and product availability.

We reserve the right to:

  • Accept or reject any order

  • Cancel orders due to pricing errors

  • Refuse suspicious or fraudulent transactions

  • Limit product quantities where necessary

4. Pricing

All prices displayed on the website are subject to change without notice.

Applicable taxes, shipping charges, and other fees will be calculated during checkout where applicable.

5. Payments

Customers agree to provide accurate payment information.

Orders are processed only after successful payment verification unless otherwise agreed.

6. Shipping and Delivery

Delivery times are estimates and may vary depending on product availability, courier services, and destination.

Genioyes is not responsible for delays caused by shipping partners, customs clearance, natural disasters, or events beyond our reasonable control.

7. Returns and Refunds

Returns and refunds are subject to our Return Policy.

Products may not be eligible for return if:

  • They have been installed or used.

  • They are specially ordered or customized.

  • Their original packaging has been damaged.

  • Warranty conditions have been violated.

8. Warranty

Products are covered only by the manufacturer’s warranty where applicable.

Genioyes does not provide additional warranties unless explicitly stated.

9. Intellectual Property

All website content, including text, graphics, logos, product descriptions, images, and design elements, is the property of Genioyes or its licensors and may not be copied, reproduced, or distributed without prior written permission.

10. Limitation of Liability

Genioyes shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product.

11. User Responsibilities

Users agree to:

  • Provide accurate information.

  • Use the website lawfully.

  • Not interfere with website functionality.

  • Not attempt unauthorized access to website systems.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

13. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions become effective upon publication on this website.

14. Contact Us

For any questions regarding these Terms & Conditions, please contact us using the contact information available on our website.